The N.C. Foreclosure Prevention Fund is offered by the North Carolina Housing Finance Agency, a self-supporting state agency, using funds provided by the U.S. Treasury.

Help


The N.C. Foreclosure Prevention website is organized into seven areas:
  1. WHAT WE OFFER describes the programs we offer to help struggling homeowners pay their mortgage and prevent foreclosure on their home. It includes details on how the application and approval process works.

  2. AM I ELIGIBLE gives basic eligibility requirements and has a tool, or questionnaire, to help you determine if you may be eligible for one of our programs.

  3. HOW DO I GET HELP contains the telephone number you can call to reach our call center and a map that shows all 100 North Carolina counties with links to the locations and telephone numbers of our partner counseling agencies statewide. Click on your county, and a pop-up will give a list of agencies near you.

  4. SUCCESS STORIES will introduce you to three North Carolina homeowners who have been able to save their homes from foreclosure through the Home Protection Program, which is the umbrella program under which the N.C. Foreclosure Prevention Fund is offered. Learn exactly what kind of help they received to keep making their mortgage payments during difficult economic times. These stories will help you understand what kind of help you may be able to expect.

  5. RESOURCES and TIPS has the following: lists of foreclosure help call centers; links to state and federal foreclosure help websites; and links to help you contact one of our partner counseling agencies or another HUD-approved counseling agency.

  6. ABOUT US explains who the N.C. Housing Finance Agency is and how the N.C. Foreclosure Prevention Fund is funded by the U.S. Treasury’s Hardest Hit Fund.

  7. WHAT’S NEW features links to helpful news releases or updates on the program and announces events of interest to homeowners who need help paying their mortgage.

How do I quickly learn what the N.C. Foreclosure Prevention Fund has to offer?
Some of the program details seem confusing to me. How do I get help understanding these?
Who do I contact for more information?
  • Speak with a trained professional at our call center by dialing 1-888-623-8631.
  • Go to the map under How Do I Get Help to click on your county and see a list of partner counseling agencies.
  • Go to Contact Us for complete contact information—phone, address, and e-mail.
  • For specific questions about how the website works, contact our webmaster at .